Holon, Israel
January 1st 2010
Ms. Daphna Cohen
Manager
"Mizrahi" Hotel
20 Sason Street
Eilat
Dear Ms. Cohen,
I would like to complain about your awful service at the "Mizrahi" Hotel. When I firstcame in to the Hotel, I thought "This place is astounding". So, immediately I got the impression that the service needed to be amazing, and the hotel needed to be beautiful.
I expected the workers to act kindky towards me, I expected the fridge in my room to be clean, I expected the beds to be made and the toilet to be clean. But, unfortunately it didn't happen.Consequently I left the hotel very disappointed.
I am aware of your reputation and all of my friends had been in your hotel at least once. So, how can it be that I get such awful service? However, except for the hotel, the trip was amazing. We had an interesting guide and the places we visited were fascinating.
In coclusion, I demand a full refund for my stay and the hotel, and a compensation for the anguish. I hope you will get this major problem fixed soon, so people can enjoy your real amazing service.
I look forwardly for your replay.
Your Truly,
Celine Dion.
(78)
Daphna
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